CORE Training

C.O.R.E Training – Building Skills and Talent for Community Health Workers

In a rapidly changing healthcare environment, successful organizations are utilizing new strategies to reach the Triple Aim — improving the health of the population, enhancing the experience and outcomes of the patient, and reducing cost of care.  Ensuring ongoing connection of the care team to community-based support for people and populations is a significant part of those efforts.  One emerging care team role — the community health worker (CHW) — is particularly poised to contribute.

Despite the accelerating interest and demand for community health workers, there have been limited opportunities for training this emerging segment of the healthcare workforce, particularly in Iowa. In response, early in 2016, 20 leading healthcare, academic, community service and public health organizations gathered to explore the role of community health workers and related roles in Iowa’s workforce. The Community Health Worker Alliance of Iowa was subsequently formed with support from the Iowa Chronic Care Consortium (ICCC).

Following a series of interviews, research and needs assessment conducted statewide, the Community Health Worker Alliance and ICCC identified development of training for CHWs as its priority activity.  With generous support from the Mid-Iowa Health Foundation, the Iowa Chronic Care Consortium (ICCC) will host a training for CHWs and other frontline workers March 28-30 in Ankeny at the State Hygienic Lab on the DMACC campus.

The training, C.O.R.E.: Skills Development for Community Health Workers, will focus on developing and refining the Coaching, Outreach, Relationship, and Engagement skills of this workforce in Iowa. The inaugural C.O.R.E. training will draw participants from throughout the state, especially central Iowa.

The training is particularly designed for personnel who work closely to engage and connect patients and clients with services in their communities.  C.O.R.E. Training is a foundational training with learning and skills development to advance those already in CHW roles. C.O.R.E. Training learning objectives include:

  • Defining the scope of practice of a community health worker (CHW)
  • Exploring professional, coaching, communication, and technical skills specific to their organizational roles
  • Developing participants’ ability to provide high quality, individualized support for improving the health of a population

Opportunities to network with other CHWs, interact with faculty and explore connections with key community resource providers fortify the interactive 3-day learning experience which culminates with a Community Health Worker Training Certificate and special closing luncheon event.

To register for the C.O.R.E. Training click here (Questions? contact Amy Finstad,, 515.988.3332, or Shelley Horak